Question
What constitutes a Failure in a Phishing Simulation campaign?
Answer
Phishing campaigns have failure conditions for users which are based on the type of campaign in use. Below is the list of campaigns and what constitutes a failure.
- Drive-By campaigns: When a user clicks on a link, they have failed that campaign.
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Data Entry campaigns:
- When a user clicks on the submit button, regardless if they entered info into the form, they have failed that campaign.
- The failure itself is recorded based on the call made when that button is clicked and it does not validate against data in the form
- Attachment (Classic or Advanced) campaigns: When the user opens the attachment, they have failed that campaign.
Note: Only in Drive-By campaigns does a user fail the campaign if they click on the link. User Clicks are still recorded, and you can use that number for your own reporting and information.